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Sub-Categories in Customer Management

Associations (5)
Conferences (4)
Customer Support (24)
Data Management (10)

E-Commerce@ (34)
Industry Analysts (17)
Sales Force Automation (17)

Web Sites in Category Customer Management

Advantage Interactive Corp. - Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.

Associated Software Corporation - This site provides useful information, tools and links for customer purchase and upsell.

CRM Assist - Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.

Customer Inc - Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.

Deloitte Consulting - Customer relationship management consulting.

eLoyalty - Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.

Fulfillment Plus - Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.

Info Warehouse - Provides customer service training materials and business information links. A full complement of business links and personal improvement information.

Internet Customer Service - Provides full-service solutions to manage online customer interactions. A variety of contact options allow a web site to provide 24/7 customer service on a global basis.

Janada - Use regulatory compliance to beat the competition and build corporate reputations; based in the UK, London, St. James's Square.

Joe Turner - Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982

Kovair Inc. - Consulting services covering CRM and strategic relationship management.

Mamut - Provider of CRM and Internet solutions to small businesses worldwide.

MindTree Consulting - Business to consumer services.

NowDocs - How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.

One Source Repair Services - Co-ordinates services to support and maintain work environments, with service details and contacts.

OpenAir.com - A web-based service for time tracking, expense reporting, and client invoicing and billing.

Pro CRM - Web based customer relationship management software.

Quadstone, Ltd. - Provides customer behaviour and propensity modelling solutions, incorporating both business and technical expertise, to a range of organisations primarily in the retail, finance and telecommunications industries.

QUAERO - We create sales, evaluate your marketing technology infrastructure, automate marketing and modeling, and provide expert guidance in choosing technology tools to fuel your company's growth.

Richard Flint Seminars On-Line. - National personal and business consultant. Programs designed with an eye on the pulse of the marketplace. Site includes program and services details and an on-line store for ordering Richard's video and audio tapes, books, posters, and plaques.

SociAlchemy - Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.

Softlab - IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.

SRD Group - CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.

Strengthbank - Offers professional keynote and customer service seminars.

The Better Client Service - A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.

The Cross Country Group - Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.

The Interchange Group UK - Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.

Tier1 Innovation - Leading provider of eBusiness and customer relationship management (CRM) consulting and implementation services.

UpShot.com - An Internet service for companies to manage sales and customer relationships online within a web browser.

Zamba Corporation - Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA).

Related Categories:

Business > Customer Service

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