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Web Sites in Category Call Centers
Blue Flag Technologies Ltd - Provides customer relationship management solutions. Include helpdesk, call center, and complaints management.
Call Center Management - Provides a call center strategic-management guide, service level agreement template, transition plan, benchmarking audit kit, best practice presentation, and quick reference guide.
CallQueWeb - A help desk solution targeted at small to mid-sized call centers & help desk businesses.
Gemini Affinitas - UK-based company offering the Gemini helpdesk and support services for the call center environment.
Nortak Software - Offers CallBase, a line of call center software products and services.
Organizing A Call Center Service Desk - An introductory presentation and review of organizational issues relating to the call center service desk.
Outsourcing The Call Center - A discussion of issues relating to the outsourcing and functioning of a call center.
Platinum Technology Ltd - Layout for a fully integrated call center who require customer and inventory management.
Q-Max - Develops and sells call center management software.
The ITIL Call Center Presentation - A presentation covering the management of call center help desks using the ITIL methodology.
Touchstar Software - Call center software for telemarketing, routing, computer telephony, predictive dialing, and automatic dialing.
Related Categories:
Business > Telecommunications > Call Centers > Software
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