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Sub-Categories in Call Centers
Web Sites in Category Call Centers
800 Adept - Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
Call Centre Association - UK trade association representing the call and contact centres.
Comsys Multi Media Services - Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
Datapoint - Provides call center management services.
Frank Solutions - Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
ISI eLearning Solutions, LLC - Agent and supervisor call center training on the web or CD-ROM.
Stonehouse Communications - Timeshared network based telesales dialing system.
Ulysses Learning - Contact center simulation-based training program for customer service, sales and coaching.
White Pajama - Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
Related Categories:
Business > Business Services > Customer Management
Business > Customer Service
Business > Marketing and Advertising > Telemarketing
Business > Telecommunications > Customer Management
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