/ Home / Web Directory / Computers / Software / Help Desk   (224)


Sub-Categories in Help Desk

Asset Management (24)
Browser Based (87)
Call Centers (11)
Directories (6)
Information Technology (18)

Live Support (16)
Lotus Notes Based (4)
Support and Management (20)
Vendors (9)

Web Sites in Category Help Desk

Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.

Auratech Software - Australian based company that provides the Client Integrated Support System.

Control-F1 - Provides enterprise solutions for live and automated support.

Coral Sea Software - Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.

Double IS - Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).

Easy Access Help Desk - Offers help desk software applications for businesses, software support, and call center solutions.

Help Desk Software Guide - Help desk software articles regarding types of software, implementation, best practices, buyer's guides, and 'things to avoid'.

Help Desk Software World - An introduction to help desk software and services. Also includes downloadable resources.

HelpDesk Software Center - Software information, screenshots and a downloadable trial version of a widely used solution.

HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.

Home Run Help Desk - The Microsoft Access-based call ticket application for small businesses and workgroups.

ieComputerSystems - Specialises in helpdesk software, software development and IT consultancy services.

Insirux - Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.

Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.

Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.

Langley Computer Services - UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.

LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.

Managing The Help Desk - Help desk software and supporting requirements, explained from a management perspective.

NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.

PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT

SDS HelpDesk Solutions - Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.

Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.

Surado - Features Win32 administrator application, Web-accessible interface, client information management, and lead management.

The Help Desk Software Guide - Evaluation criteria, market reviews and information on choosing a help desk software solution.

The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues

Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software.

Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.

WinHelpDesk - Windows-based help desk software. Includes documentation management services and customer request services.

World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts.

Related Categories:

Business > Business Services > Quality Control and Tracking > Software
Business > Customer Service > Software
Computers > Software > Configuration Management > Bug Tracking

Editors: johncallery

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